Counseling in Jenison, Michigan
Our Jenison office on 20th Avenue is home base for Hope & Healing — individual therapy, trauma care, and psychiatric services for adults and teens across Georgetown Township, Grandville, Hudsonville, and greater Grand Rapids.
Address
7537 20th Ave, Suite 105
Phone
(616) 209-8280
Parking
Free lot, ground-floor entry
Typical wait
3–5 days for a first visit
Finding us
Off 20th Avenue, just north of Baldwin
Suite 105 sits on the ground floor with its own entrance — no elevators, no long hallways, no reception desk to explain yourself at. Free parking directly outside, and the door is a short walk from the closest stall.
Parking
Free surface lot directly in front of the suite. Accessible stalls at the entrance.
Accessibility
Single-level suite, step-free entry, wide doorways, and an accessible restroom.
Transit & landmarks
Just north of Baldwin St. Look for the low brick building shared with Suite 100–110 tenants.
Jenison — Main Office
7537 20th Ave, Suite 105
Jenison, MI 49428
Office hours
Telehealth from this office
Every Jenison provider offers secure video sessions anywhere in Michigan.
Care offered here
What you can be seen for in Jenison
Children under 12 are seen at our Pediatric Center a mile away — we'll route you there if that's the better fit.
Your team
Providers at the Jenison office
Allison Salas
LLMSW
Accepting new clients- Anxiety
- ADHD
- CBT
Kelli Postema
LMSW, CCTP
Accepting new clients- Anxiety
- Anger Management
- Depression
Nick Aggeler
LMSW
Accepting new clients- Anxiety
- ADHD
- Bipolar
Nicole Betterly
LMSW, CAADC, RYT-200
Accepting new clients- ADHD
- Anxiety
- CBT
Reggie Jones
MA, LPC, NBCC, LLP
Accepting new clients- Anxiety
- Anger Management
- DBT
Amber Schneider
LMSW
- Anxiety
- Bipolar
- CBT
Elaina Kimbrell
LMSW, CAADC
- Anxiety
- ADHD
- Body Image
Steven Jahnke
LPC
- Anxiety
- Anger Management
- CBT
Your first visit
What walking in actually looks like
No forms on a clipboard, no waiting-room roll call. Here's the whole sequence, start to finish.
Call or request online
Tell us what brought you in. We verify your insurance and quote your cost before booking.
Get matched
We pair you with a Jenison provider whose specialties fit — not just whoever is open first.
Arrive and check in
Park out front, walk into Suite 105. Paperwork is sent ahead by email so there is none at the door.
Your 50-minute session
Mostly you talking. You leave with a plan you agreed to, and your next appointment booked.
Insurance accepted here
We verify your benefits before your first session, so you know your cost up front. Good Faith Estimates provided for self-pay.
Common questions
Jenison office FAQ
Something not covered? Call the office — a real person answers Monday through Friday.
Do I need a referral to be seen in Jenison?
No. You can call or submit a request yourself. If your plan requires a referral for behavioral health, we will tell you during the insurance check and help you get one.
Where exactly do I park?
The free lot directly in front of the building. Suite 105 has its own ground-floor entrance — you will not need to navigate the interior corridor.
Can my child be seen at this office?
Teens 13 and up are seen here. Younger children are seen at our Pediatric Center at 1915 Georgetown Center Dr, about a mile away, where the rooms and staff are set up for play-based work.
What if I need evening appointments?
Monday through Thursday we schedule until 8:00p, and Saturday slots are available by appointment for established clients.
Do you offer telehealth from this location?
Yes. Every Jenison provider offers secure video sessions to anyone physically located in Michigan, and you can mix in-person and virtual visits.
How much will it cost?
We verify your benefits before your first visit and tell you your copay or deductible amount up front. Self-pay clients receive a written Good Faith Estimate under the No Surprises Act.
Communities served from Jenison
Most clients drive 20 minutes or less. Telehealth covers the rest of Michigan.
Book at the Jenison office
Most new clients are seen within 3–5 days. Tell us what's going on and we'll match you with the right therapist.